To help us assist you, please check the FAQ below. If you still cannot resolve the common issues, then please fill the form out and we’ll get in touch soon!
My capsule won’t come out!!
Did you insert the right amount of tokens? 🙂 Turn the knob to the left until it clicks, then turn right.
It ate my tokens!!
Try pushing the Token Return button and try again.
I paid by card, why haven’t I received tokens!?
The transaction likely did not proceed. Please check your balance and try again.
